TechLagoon Privacy Policy

At TechLagoon, accessible from https://tech-lagoon.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TechLagoon and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Data controller and contact

The operator of this site (TechLagoon / https://tech-lagoon.com) is the controller of the personal data collected on this site. For the operator's name, address and other details, please see the Notation based on the Act on Specified Commercial Transactions. For any questions about the handling of personal data, please contact info ＠ tech-lagoon.com or our Contact page.

General Data Protection Regulation (GDPR)

TechLagoon will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent

Legal basis for processing, international data transfers, and your right to complain

We process personal data on the following legal bases:
(a) your consent (e.g. advertising and analytics cookies),
(b) performance of a contract (provision of paid services),
(c) our legitimate interests (fraud prevention, securing our servers, managing access logs), and
(d) compliance with legal obligations.

Our servers are located in Japan. In connection with services such as Google (analytics and advertising) and Stripe (payments), your personal data may be processed outside Japan (e.g. in the United States). Such transfers are carried out under appropriate safeguards such as Standard Contractual Clauses (SCCs).

If you are located in the EEA or the UK, you have the right to lodge a complaint with a data protection supervisory authority.

Your rights under U.S. state privacy laws (CCPA/CPRA)

If you are a resident of California or another U.S. state with applicable privacy laws (CCPA/CPRA), you have the right to opt out of the "sale" or "sharing" of your personal information. You can opt out via the "Do Not Sell or Share My Personal Information" option in the consent banner displayed on our site. You also have the right to request access to and deletion of your personal information through our Contact page.

Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. TechLagoon does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

About customer's credit card Information

Strict security measures are taken regarding the credit card number provided when purchasing paid services on this site. Customer's credit card information is processed by Stripe, an external payment processing service. Stripe is a payment processing service that has been adopted by more than 1 million businesses worldwide due to its high reliability and robust security. All payment information, including your credit card number, is processed on Stripe's system and is not accessed or stored by this site's system. For more information on how Stripe handles payment information and personal information, please refer to Stripe's official Privacy Policy.

How we use the email address you provide when purchasing services

Registration of an e-mail address is required for this site to provide paid services.
This e-mail address will be used only for the following purposes:

For authentication purposes when activating paid services.
For the purpose of sending receipt data to the registered e-mail address.
To be able to check the purchase history associated with the e-mail address when responding to support requests.
To contact you in case of any issues with the service you have purchased and to provide instructions on how to deal with the problem.

About form information posted to this site

Your data posted to forms on this site is encrypted and secure, and it will not be shared with any third parties. Personal information such as names and e-mail addresses submitted via the inquiry form on this site will only be used to reply to users and will not be used for any other purpose.

About files uploaded to this site

The network to or from this site is encrypted and secure. The files that you uploaded can only be downloaded by yourself. If you do not download the file processed at this site, it will be automatically deleted within 24 hours by a daily deletion program.

Uploaded files and AI (machine learning)

Files you upload to this site and the converted files are used solely for your own conversion processing. We never use these files to train or develop AI or machine-learning models, nor do we provide them to any third party. Processed files are automatically deleted as described above.

Use of cookies in retaining purchase information

On our site, we use cookies to authenticate whether access is associated with a valid purchase. Therefore, to activate purchased services, you need to enable cookies in your browser and consent to their use on our site. These cookies do not contain personal information or payment information, nor are they accessed by external sites.

About ads on this site

This site uses Google's advertising distribution service “Google AdSense”. Google AdSense displays ads for products and services based on the interests of visitors. Google AdSense works by using “Cookies” stored in the browsers of visitors. For more information on this process and how to prevent such cookie information from being used, please look at Google Ads Privacy ＆ Terms.

About the access analysis tool on this site

This site uses Google's access analysis tool "Google Analytics". Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and is not personally identifiable. You can stop the process by disabling cookies, so please check your browser settings. For more information about Google Analytics terms, please check for Google Privacy ＆ Terms or Google Analytics Terms of Service .

Consent for advertising and analytics cookies

The cookies used for advertising (e.g. Google AdSense) and analytics (e.g. Google Analytics) on this site are not essential to the operation of the site.

In regions where required by applicable law, such as the EU and the UK, these cookies are used only after you have given consent through the consent banner displayed on our site. You can change or withdraw your consent at any time via the banner, and you can also opt out through your browser settings or Google's ad settings. Where these cookies (related information) are provided to third parties that carry out analytics or ad delivery, this is also based on your prior consent in those regions.

About log files

TechLagoon follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Response in the event of a personal data breach

In the unlikely event of a breach, loss or damage of personal data that is likely to harm your rights and interests, we will report to the relevant supervisory authority and notify affected users as appropriate, in accordance with applicable laws (data protection law and the GDPR).

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Our Privacy Policy was created with the help of GDPR Privacy Policy Generator and the App Privacy Policy Generator.