FAQ - Frequently Asked Questions

Q
How many files can I convert for free?
A
There's no limit. You can convert as many files as you need.
Q
Can I use DataChef for commercial purposes?
A
Yes, you can use DataChef for commercial purposes free of charge. There's no need to contact us for permission.
Q
Do I need to credit DataChef when publishing processed images?
A
No, you don't need to provide credit when using images processed with DataChef.
Q
Can I use DataChef-processed images for my social media profile?
A
Yes, you can use them as long as you're not infringing on third-party copyrights or portrait rights.
Q
Who owns the copyright of images (audio/video) processed with DataChef?
A
Generally, the copyright belongs to the person who edited the image.
If the original image is copyrighted by someone else, they usually retain the copyright. There can be exceptions, such as when the original image is very simple and becomes unrecognizable after processing.
For specific legal advice, please consult a legal expert.
DataChef does not claim any copyright on processed images.
Q
Is there a maximum file size that can be converted?
A
The original data is limited to 10MG or less.
Q
Is it possible to convert multiple files at once?
A
Currently, we don't support batch conversion to manage server load effectively.
Q
Can I convert files larger than 10MB?
A
At present, we limit file sizes to 10MB or less to manage server load. We appreciate your understanding.
Q
Is DataChef really free? When do charges apply?
A
Most of DataChef's features are free, but we do offer the following services for a fee:
- High-quality version of the "Picture to Line Drawing (Coloring Page)" feature (you can preview the version with a watermark for free. The standard quality is still free)
- Hide advertisements
Also, please be assured that we will not charge you later for the services you have used for free.
Q
The page isn't displaying correctly. What should I do?
A
Try refreshing your browser a few times. If that doesn't work, clearing your browser's cache often helps.
You can find instructions by searching for "How to clear cache in [Your Browser Name]".
Q
The buttons on the page have stopped responding. What can I do?
A
First, try refreshing your browser. If that doesn't work, clearing your browser's cache usually resolves the issue.
Search for "How to clear cache in [Your Browser Name]" for instructions if needed.
Q
Why do some features take longer to process than others?
A
Features using AI processing or video conversion require more time due to higher server demands. We appreciate your patience with these more complex tasks.
Q
The site seems to be running slowly. Any suggestions?
A
The site may be slower during initial visits, after updates, or when you've just cleared your cache. It can also be busier between 9 PM and midnight.
If it's still slow, check:
- Are other websites loading quickly?
- Is your internet connection stable?
- Are you near your data limit?
- Is your device's battery low?
Q
On iOS, I can't save the converted image by long-pressing. Why?
A
DataChef works best when accessed through regular web browsers like Safari or Chrome on iOS.

If you're having trouble, it might be because:
- You're using a home screen shortcut
- You clicked a link in a social media app, email, or chat app

Try opening DataChef directly in Safari, Chrome, Edge, or Firefox for the best experience.
Q
The converted image is resized to 1280px.
A
For the "Picture to Line Drawing (Coloring Page)" feature, we also offer a high-resolution version for a fee. For other features, large images are automatically resized so that the longer edge is 1280px. Please understand that this is done to reduce server load.
Q
Is there a way to prevent automatic resizing?
A
For the "Picture to Line Drawing (Coloring Page)" feature, we also offer a high-quality version for a fee. Based on user demand, we plan to provide high-resolution conversion options for other features as well in the future.
Q
Can I mention DataChef on my blog, social media, or in a book?
A
Yes, feel free to mention DataChef as long as the content isn't negative. We would be grateful if you could let us know where you have featured us.
Q
I'd like to feature DataChef in a newspaper or news article. Is this okay?
A
It's generally fine, but we'd appreciate a heads-up before publication. Please contact us in advance.
Q
Can I use DataChef offline or on my local machine?
A
DataChef requires an internet connection to function as it processes data on our servers. It can't be run offline.
Q
Is there a mobile app for DataChef?
A
We don't have a mobile app at the moment. You can use our mobile-friendly website on your smartphone or tablet.
Q
Does DataChef offer an API?
A
We currently don't offer an API.
Q
Is it safe to enter credit card details on DataChef?
A
When you enter card information for paid services, it's directly processed by Stripe, a secure external payment system. DataChef's system doesn't access your credit card number.
Stripe is used by over a million companies worldwide and complies with strict security standards.
For more on Stripe's security measures, visit their official security page.
Q
Are there payment options other than credit cards?
A
We also accept payment by Google Pay.
You can use prepaid Visa debit card services to make payments without using a regular credit card.
Q
Can I pay for DataChef services at a convenience store?
A
We don't currently support convenience store payment options.
Q
What's your refund policy if a paid service doesn't work properly?
A
If you're experiencing issues with a purchased service, please contact us here. Include details about:
- The service you purchased
- Purchase date
- The problem you're experiencing

If the issue is on our end, we'll provide a full refund.
Q
I purchased the ad-free plan, but I'm still seeing ads. What should I do?
A
After purchase, ads are initially hidden only on the device and browser used for the purchase.
Clearing cookies can temporarily disable ad hiding.

To reactivate ad hiding on any device or browser:

1. Click "Remove Ads" in the top right corner of any DataChef page.
2. Click "Already made a purchase? Please click here to activate." at the bottom of the popup.
3. Follow the on-screen instructions to send the code.
Q
How do I use my ad-free plan on a different browser?
A
To hide ads on a different device or browser, you can activate the ad-free plan by following these steps:

1. Access any DataChef page on the device and browser where you want to hide ads.
2. Click the "Remove Ads" link in the upper right corner of the header.
3. At the bottom of the popup, click "Already made a purchase? Please click here to activate.".
4. Follow the on-screen instructions to send the confirmation code.

Once activated, ads will be hidden on that browser until your plan expires.
Q
How many devices can I use with my ad-free plan?
A
There's no device limit for individual users.
However, for shared or team use, we ask that each person purchases their own license.